• DOTS.move is part of ConnectLab srl, a company with headquarters in Viale Coni Zugna 71, 20144 Milan, Italy . All data is safely hosted by Amazon Web Services (‘AWS’) within two (2) regions: North Virginia (us-east-1) and Ireland (eu-west-1).
• DOTS.move provides a service to monitor, track and locate bikes
• This is a data-driven service
• This service will automatically collect the physical location from the device at all times when activated. DOTS.move also receives data about device and application usage
• DOTS.move will use this information to provide the location-based services and to contact owner and preset contacts regarding the service and other information
Last updated: April 2019 – GDPR Compliance
Personal information collected through the DOTS.move App: Through the DOTS.move App we may collect your name, email address, date of birth, billing information and other personal information. We do not collect personal information from you unless you voluntarily provide it to us.
Location-based information collected through the DOTS.move Service: DOTS.move’s paired automatically and constantly collects information about the physical location of the Device when it is activated. This information is acquired through numerous methods, including GPS, cell towers and wi-fi hotspots, which are enhanced over time as we follow the Device, collect more information and improve our tracking. We may also collect such location-based information through your use of the DOTS.move App.
To disable location based data collection, you need to switch off the device. Please note that by doing this, no product feature will work.
Non-personal or aggregate information that we collect: We automatically collect non-personal information from your use of the DOTS.move Service, such as IP host address, device-specific identifiers, computer or smartphone configurations, pages viewed, time and usage habits on the DOTS.move Service and similar data. It is possible at times when collecting non-personal information through automatic means that we may unintentionally collect or receive personal information that is mixed in with the non-personal information. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If we do inadvertently collect personal information, we will not intentionally use such personal information as if we had collected it with your consent. We may also aggregate demographic information collected from our users (such as the number of users in a particular State) in a manner which does not identify any one individual.
Therefore, we may use your information to:
• respond to your inquiries or requests;
• combine it with data from other sources outside of your use of the DOTS.move Service, such as data obtained from WiFi access points within range of your Device.
Auto-deletion of data: We may automatically delete data from a Device or from the DOTS.move App in connection with a returned or terminated account or device, or as necessary to protect against unauthorized access to the data.
According to recent European Commission laws (GDPR), all inactive account for a period of two years will be fully deleted.
functionality. Cookies and similar items are not used by us to automatically retrieve personal information from your device without your knowledge. Cookies are device and browser specific, so if you make a change to your environment we may reinstall a cookie.
Security: The security of your information is very important to us. We use reasonable efforts internally at ConnectLab srl to protect it from unauthorized access. However, due to the inherent open nature of the Internet and wireless communications, we cannot guarantee that your personal information will be completely free from unauthorized access by third parties, such when transferred over or through systems not within our exclusive control. Your use of our DOTS.move Service demonstrates your assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your personal information. For more information on protecting your privacy, please visit www.eugdpr.org.
• Contact: For questions or concerns relating to privacy, we can be contacted at the following address: contact@ConnectLab.co.
Data retention: We may retain your information for as long as we feel that there is a business need or benefit to doing so. This will include retaining location-based information. Nonetheless, following two years of inactivity, all user data will be automatically deleted.
Data Access: DOTS.move Data collected through the use of the Device and/or the DOTS.move App, including location information, the frequency of use and emergency contact information is available to customers for their own, direct access. Please contact contact@ConnectLab.co for specific questions about access to any collected data.
Other services: As a convenience to you, Network Providers may provide links to third-party services from within our DOTS.move Service. We are not responsible for the privacy practices or content of these third-party services and such links should
not be construed as an endorsement of any such third party services. When you link away from our DOTS.move Service, you do so at your own risk.
If you no longer want any data collected by DOTS.move from the Device, then you will need to deactivate the service. Either by unpairing the device from the application to clear history. Or contact us to completely delete your user account. Nonetheless all user account will be deleted following 2 years of inactivity.
Contact: For questions or concerns relating to privacy or any other inquiry, we can be contacted at dpo@ConnectLab.co
ConnectLab srl, Viale Coni Zugna 71, 20144 Milan, Italy.